Services

Acceptable Use Policy

SyntheticNetwork is dedicated to providing a top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible web hosting service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities. Failure to follow any term or condition will be grounds for immediate account deactivation without notice. SyntheticNetwork will be the sole arbiter as to what constitutes a violation of any of these provisions.

Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension.

› Illegal Usage
Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, prescription drug sales, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws or the laws of the state of Florida. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, and IRC bots. The subscriber to SyntheticNetwork service agrees to indemnify and hold harmless SyntheticNetwork from any claims resulting from the use of the service that damages the subscriber or any other party.

› Security
Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: Unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic. Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

› Server Resource
Any website that uses a high amount of server resources (such as, but not limited to, CPU, memory usage, and network resources) will be given an option of reducing the resource used to an acceptable level. At any given time a server is unstable and an account is found to be the cause, we reserve the right to suspend the account to keep the server online and operating normally. In the event your website has been suspended for resource abuse (that cannot be resolved by removing/changing a script, etc.), a backup of your files will then be provided or you will be allowed FTP/cPanel access for a certain time period. SyntheticNetwork shall be the sole arbiter of what is considered to be a high server usage level.

› Chat Rooms
SyntheticNetwork does not provide nor allow chat room's On shared hosting environments. You may elect for a Dedicated Server to Run a chat room efficiently.

› Background Running Programs
SyntheticNetwork does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation.

› IRC
SyntheticNetwork does not allow IRC server, IRC bots, or IRC shells to be operated on our network.

› Banned Scripts
We do not allow proxy servers or scripts, torrent trackers or torrent clients to be run from our hosting servers.

› Backups
SyntheticNetwork performs daily backups on all servers to ensure critical files are never lost. However SyntheticNetwork is NOT responsible for lost data, time, income or any other resource due to faulty backups or non-existent backups. Please always backup your own data for redundancy. For us to restore a backup for your account due an error made beyond our control, there is a $5.00 one time fee required. If your account or data is lost due to system or drive we will restore it at no additional charge. The data on our servers are backed up on a separate hard drive on a daily basis. Due to the nature of hard drives having errors or issues we can not ensure 100% recovery, however we will always strive to recover 100%. The charge for the restore is used to maintain the highest level of security and integrity on our backups and to strive to be able to help you restore data which may be unrecoverable without backups.

› Client Responsibility
The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of SyntheticNetwork's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, C Shell scripts, permissions etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of SyntheticNetwork to provide this knowledge or support outside matter specific to SyntheticNetwork servers.

› Unsolicited Email & Material - SPAM
Uploading, posting, emailing, transmitting or otherwise making available any UNSOLICITED or unauthorized advertising, or promotional materials where examples of these include but are not limited to "junk mail," "instant messaging," "chain letters," "pyramid schemes," or any other form of unauthorized solicitation from or through a SyntheticNetwork server or using an email address or system that is maintained by SyntheticNetwork is STRICTLY prohibited. SyntheticNetwork will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a SyntheticNetwork server as a mail drop for responses, you are in violation. Violators will be assessed a minimum of $100.00 fine and will face an immediate suspension and/or termination.

› Server Abuse
Any attempts to undermine or cause harm to a SyntheticNetwork server or customer of SyntheticNetwork is strictly prohibited. Any sub-networks of SyntheticNetwork must adhere to these policies. The failure to meet or follow any of these guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

User agrees to only use shared hosting services for its intended applications. Misuses include scientific/grid/distributed computing, data warehouse/backup storage, or bandwidth sinks. SyntheticNetwork will be the sole arbiter to what is considered a misuse of service. User agrees to ask SyntheticNetwork in the event they are unsure of their application's fitness for our shared hosting services.

› Software and Multimedia Distribution
SyntheticNetwork's shared Web Hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact us for special arrangement.

› Domain Names
Clients may register domain names via our company at Name.SyntheticNetwork.com. SyntheticNetwork will take necessary steps to assist on domain name registrations on behalf of the client when requested. However, clients are responsible for renewing their domain names. SyntheticNetwork does not take responsibility for failing to renew domain names. If your domain name was registered via our company, you must check and take appropriate actions to renew a domain that is about to expire. We do not handle renewals unless specifically asked for.

› Actions Taken by SyntheticNetwork
The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. SyntheticNetwork will be the sole arbiter as to what constitutes a violation of the AUP. SyntheticNetwork reserves the right to remove any account without prior notice.

When SyntheticNetwork becomes aware of an alleged violation of its AUP, SyntheticNetwork will initiate an investigation. During the investigation, SyntheticNetwork may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, SyntheticNetwork may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, SyntheticNetwork will notify the appropriate law enforcement authorities of such violation.

SyntheticNetwork does not issue credits for outages incurred through service disablement resulting from AUP violations.

SyntheticNetwork customers agree to indemnify and hold harmless SyntheticNetwork from any claims resulting from the use of our services that damages them or any other party. The SyntheticNetwork service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. SyntheticNetwork expressly disclaims any representation or warranty that the SyntheticNetwork service will be error-free, secure or uninterrupted. No oral advice or written information given by SyntheticNetwork, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. SyntheticNetwork and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

› Modification
SyntheticNetwork reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

› Refusal Of Service
We reserve the right to refuse, cancel, or suspend service at our sole discretion.

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